Regional Paratransit Agreement of Benefit to TTC Wheel-Trans Users


Metrolinx has facilitated a new paratransit agreement promoting easier and more convenient cross-boundary travel for people who use mobility aids.

The paratransit agreement, which is now in effect, eliminates the need for mobility aid users to undergo multiple eligibility processes when they cross municipal borders.

If you are a mobility aid user registered with a paratransit agency in the municipality you live in, you are now automatically eligible for paratransit services with the following seven other transit agencies as well:

  • Burlington Handi-Van
  • Durham Region Specialized Services
  • Hamilton D.A.R.T.S
  • Milton access+
  • Oakville care-A-van
  • Peel TransHelp
  • TTC Wheel-Trans
  • York Mobility Plus

Customers can also use paratransit service to get to and from an accessible conventional transit service, like GO Transit, VIVA or Züm.

As the regional transit authority for the Greater Toronto and Hamilton Area (GTHA), Metrolinx is dedicated to making the services it provides fully accessible to people with disabilities. 

For more information about the agreement, or to learn how Metrolinx is meeting our accessibility goals, please visit:


City Hall Address:

Toronto City Hall
100 Queen Street West, Suite C42
Toronto, ON M5H 2N2

Open: Monday - Friday 8:30AM - 4:30PM

Email: [email protected]

Phone: 416-392-7012

Fax: 416-392-7957

Constituency Office:

1240 Bloor Street West
Toronto, ON M6H 1N5

Open: Wednesday, Thursday and Friday
1pm - 6pm

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