COVID-19 - May 7 Update

For those of you joining me on Facebook Live today at 7pm, I am looking forward to connecting with you. To participate, be sure to follow me on Facebook (@AnaBailaoTO).

Every day, we are receive a lot of news about COVID-19. To lighten the mood, our team has started the #ThankfulThursday campaign. This week, in honour of Mother’s Day on Sunday, we have combined it with #ThankMomTO, where we create videos or share stories about our mothers or mother figures. I encourage you to make a video and share it with our community! You can see my video here.

In City news, today I chaired our Social Services Working Group as part of the Mayor’s recovery task force. We are planning for our City's recovery from the COVID-19 public health emergency for the public benefit sector. Agencies in this sector have done an incredible amount of work, and it is important that we continue to support them, so they can keep up their important work in our communities.

On Monday, May 11, I hope you can join me for a virtual online Empire Club discussion on the construction sector in a post COVID-19 world. I will be moderating a panel of some of the foremost experts in the field as we try and predict what the new normal will be.

Our office continues to work to serve you remotely. If we can be of any assistance, please do not hesitate to contact us by email at [email protected] or by phone at 416.392.7012.

In community,


Questions from the Community!

Each day, we are working to answer important questions from our community. To keep you all informed, we will feature some of these questions each newsletter. Have a question you think would be good to share? Reach out to us at [email protected].

A friend of mine is caring for someone at home who has tested positive for Covid-19. Are there any guidelines that advise on how to care for someone with the virus?
Yes, the City and others maintain websites where detailed information is available to guide and direct people caring for someone at home who has Covid-19. The link below outlines the practices and directions you should follow when in this situation. It is very important in situations like this that these practices be followed.

Is there a place where I can get information in different languages regarding Covid-19?
Yes, the City maintains a range of information in different languages on their website. It is available here:

Local Updates

Property Tax and Water Relief Program Update
Due to the coronavirus situation, there has been a delay in finalizing the 2020 program eligibility requirements for the Tax and Water Relief Program. As a result, the 2020 application form and brochure are not expected to be available until June/July this year. The deadline for the 2020 relief programs was recently extended by City Council to October 30 (from August 31) at its virtual meeting on April 30. If you or a family member have further questions, our office is available to assist.

Prospect Cemetery Gates Re-Opening
Commencing today, all Mount Pleasant Group cemetery gates, including those connected to the Beltline Trail at Mount Pleasant Cemetery and Prospect Cemetery will be opened for public access during the following times:

  • Monday – Saturday 5:30 PM - 8:00 PM
  • Sundays 3:30 PM – 8:00 PM

Note that the gates will be closed on May 10th, Mother’s Day.

Multilingual Health Service Information
Access Alliance Language Services has compiled health service information translated in multiple languages and it can be accessed for free here:

Volunteer Opportunities
Contribute to Canada's and CICS' fight against COVID-19! From your own home, you can support vulnerable people and front-line workers in the community by joining in making greeting cards to spread positivity. Newcomers can also learn more about volunteerism in Canada, the settlement and integration benefits of volunteering, and other virtual opportunities to get involved in the community from home! Learn more on Friday, May 15 from 1:00-2:00pm. Their workshop will be held on Zoom! Registration is required. Please register at For information or inquiries, please email Rosanna Li at [email protected] or call 416-688-3625.

Recent Announcements


City of Toronto update on COVID-19
As of this afternoon, there are 6,914 cases of COVID-19 in Toronto. There are 397 cases hospitalized, with 102 in intensive care units. A total of 4,364 people have recovered from this virus. We continue to see COVID-19 deaths; to date, 522 people in Toronto have died from COVID-19. Case status data can be found on the City’s reporting platform at


Ontario Releases Plan to Resume Scheduled Surgeries and Procedures
The Ontario government has developed a comprehensive framework to help hospitals assess their readiness and begin planning for the gradual resumption of scheduled surgeries and procedures, while maintaining capacity to respond to COVID-19. Timelines will vary from hospital to hospital and be conditional on approval by regional oversight tables involved with planning and coordinating Ontario's response to COVID-19.


Update on Canadian Armed Forces’ response to COVID-19 pandemic
Canadians can trust that, in times of need, their Canadian Armed Forces (CAF) will be there for them. This is especially true right now, as people from coast to coast to coast come together to face the unprecedented challenges caused by the coronavirus (COVID-19) pandemic and the CAF is no exception. As active members of our communities, we are proud to be there for our federal, provincial, territorial, municipal and Indigenous partners when needed.

Prime Minister announces agreements to boost wages for essential workers
The Prime Minister, Justin Trudeau, today announced that all provinces and territories have confirmed, or are in the process of confirming, plans to cost share wage top-ups for their essential workers.

City Hall Address:

Toronto City Hall
100 Queen Street West, Suite C42
Toronto, ON M5H 2N2

Open: Monday - Friday 8:30AM - 4:30PM

Email: [email protected]

Phone: 416-392-7012

Fax: 416-392-7957

Constituency Office:

1240 Bloor Street West
Toronto, ON M6H 1N5

Open: Wednesday, Thursday and Friday
1pm - 6pm

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