• Safehaven – Challenges and Solutions for Deliving Home Care and respite Services During COVID-19

    Safehaven has experienced many moments of light, growth, and community despite the current COVID-19 pandemic. They have been an active participant as Developmental Sector and Community Care groups have come together to share resources and strategies to best protect our clients, employees, families and communities. Recently, their CEO Susan Bisaillon, presented at a national webinar hosted by Children’s Healthcare Canada. Susan spoke to the Challenges and Solutions for Delivering Home Care and Respite Services During COVID-19. I join the Safehaven...
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  • COVID-19 - May 8 Update

    Today is Victory in Europe Day (VE Day), the day we recognize the end of the Second World War in Europe. This year is of particular note as we commemorate the 75th anniversary of VE Day. We honour those who sacrificed so much for freedom and all that they endured to bring the war to an end.  We are eternally grateful to them. The Ontario government has announced that all retail stores with a street entrance may provide curbside pickup...
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  • COVID-19 - May 7 Update

    For those of you joining me on Facebook Live today at 7pm, I am looking forward to connecting with you. To participate, be sure to follow me on Facebook (@AnaBailaoTO). Every day, we are receive a lot of news about COVID-19. To lighten the mood, our team has started the #ThankfulThursday campaign. This week, in honour of Mother’s Day on Sunday, we have combined it with #ThankMomTO, where we create videos or share stories about our mothers or mother figures....
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  • Volunteer Opportunities

    Contribute to Canada's and CICS' fight against COVID-19! From your own home, you can support vulnerable people and front-line workers in the community by joining in making greeting cards to spread positivity. Newcomers can also learn more about volunteerism in Canada, the settlement and integration benefits of volunteering, and other virtual opportunities to get involved in the community from home! Learn more on Friday, May 15 from 1:00-2:00pm. Their workshop will be held on Zoom! Registration is required and can be done here....
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  • COVID-19 - May 6 Update

    I am looking forward to connecting with you and our neighbours tomorrow (May 7th) at 7PM for my Facebook Live event. I hope you can join us to ask your questions. To participate, be sure to follow me on Facebook (@AnaBailaoTO). I have always enjoyed working with you as we make our community safer for all of us through active transportation and traffic calming projects. Through this pandemic, I have heard from many of you about making our community even...
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  • West Queen West Speaking about Curbside Pick Up

    I want to thank the West Queen West BIA for participating on the CBC panel earlier today to share their views on retail curbside pick-up
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  • Essential Service Map

    There are a number of supports in our communities, but it may be difficult at times to find what you are looking for in terms of assistance. To make this process easier, the City has created this interactive map, which includes services including testing centres and food banks. 
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  • COVID-19 - May 5 Update

    Today we mark the 75th anniversary of the day that Canadian Forces liberated the Netherlands during WWII. Please join me in recognizing and honouring the 175,000 Canadians who took part in the liberation effort, and the more than 7,600 who gave their lives in pursuit of freedom and liberation. Today is #GivingTuesdayNow, a global day of giving and unity to help support #COVID19 emergency relief efforts. There are many ways you can support your community during these unprecedented times, learn...
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  • Mental health support during COVID-19

    Many people may be feeling anxious, unsure and even scared at this time. These are normal and healthy responses to unexpected or stressful situations. Being taken out of our regular daily routines, and distanced from our support groups and family is hard and many are struggling as a result. Reach out to friends by phone or video chat, stay active while staying at home, and do your best to eat well and get lots of rest. More information including tips...
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  • COVID-19 - May 4 Update

    I hope everyone was able to enjoy the beautiful weather on the weekend while remaining at home and physically distancing as directed by our public health officials. Today marks the beginning of Canadian Mental Health Week. You can explore and learn more about mental health for individuals, families and children at We all understand the importance of mental health and particularly at this time of increased isolation during the public health emergency. Recognizing the importance of dealing with mental...
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City Hall Address:

Toronto City Hall
100 Queen Street West, Suite C42
Toronto, ON M5H 2N2

Open: Monday - Friday 8:30AM - 4:30PM

Email: [email protected]

Phone: 416-392-7012

Fax: 416-392-7957

Constituency Office:

1240 Bloor Street West
Toronto, ON M6H 1N5

Open: Wednesday, Thursday and Friday
1pm - 6pm

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