List of Government Supports for Individuals and Businesses

General Supports

Toronto.ca/covid19 - Visit for current public health updates on novel coronavirus (COVID-19) in Toronto, impacted City services and the City's policies to address the pandemic.
Ontario.ca/covid19 - Visit for current public health updates on novel coronavirus (COVID-19) in Ontario, information on assessments and the Province's policies to address the pandemic.
Canada.ca/covid19 - Visit for current public health updates on novel coronavirus (COVID-19) in Canada, travel advice and the Province's policies to address the pandemic.

Supports for Individuals and Families

Municipal
Economic Support & Recovery for Individuals & Families- Updated list of supports for individuals and families from all levels of government.
Social Support
 - The City of Toronto is partnering with community agencies to connect residents to resources, services, programs, and support during the COVID-19 pandemic.

The City has a prepared a fact sheet outlining Employment Insurance. People are encouraged to file a claim as soon as they lose their job.

The City has prepared a fact sheet outlining Employment Insurance Sick Benefits as they relate to COVID-19. People are encouraged to file a claim as soon as they have been advised to quarantine.

Provincial
Public Health Ontario - Provide scientific and technical advice and support to clients working in government, public health, health care, and related sectors.
Employment Standards Amendment Act - An overview of the Employment Standards Amendment Act which provides job-protected leave to employees in isolation or quarantine due to COVID-19.

Federal

The Canada Emergency Response Benefit (CERB) will provide a taxable benefit of $2,000 a month for up to four months to:

  • Workers who must stop working due to COVID-19 and do not have access to paid leave or other income support.
  • Workers who are sick, quarantined, or taking care of someone who is sick with COVID-19.
  • Working parents who must stay home without pay to care for children that are sick or need additional care because of school and daycare closures.
  • Workers who still have their employment but are not being paid because there is currently not sufficient work and their employer has asked them not to come to work.
  • Wage earners and self-employed individuals, including contract workers, who would not otherwise be eligible for Employment Insurance.

To be eligible for the CERB workers have earned a minimum of $5,000 in income within the last 12 months or in the 2019 calendar year from employment income and/or self-employment income

CERB Resource Sheet

CRA Supports for Individuals

Important information for workers who have lost their jobs or are unable to work:

  • Workers should continue to apply for Employment Insurance
  • Individuals who have already applied for Employment Insurance will be automatically enrolled for the Canada Emergency Response Benefit.
  • The Canada Emergency Response Benefit will be accessible through a secure web portal starting in early April. Applicants will also be able to apply via an automated telephone line or via a toll-free number.
  • Visit the Canada Revenue Agency website for additional information

Service Canada continues to accept online - Employment Insurance and Pension applications.

Canada’s Covid-19 Economic Response Plan – This document provides an overview of the Federal Government’s announced support for Canadians. Topics include:

  • Support for Canadians
    • Income Support for Individuals Who Need it Most
    • Flexibility for Taxpayers
    • Mortgage Default Management Tools
    • Role of Financial Institutions

A list of resources on topics including employment insurance, work-sharing program, the labour program and federally regulated workplaces, and the repayment of student loans can be found at Employment and Social Development Canada .

Supports for Business

Municipal​

Economic Support & Recovery for Businesses - Updated list of supports for businesses from all levels of government.
Economic Support & Recovery Plan - The Mayor’s Economic Support and Recovery Task Force was launched to help protect Toronto’s economic success in the wake of the COVID-19 pandemic.

Provincial 

Ministry of Heritage, Sport, Tourism and Culture Industries – The Ministry has convened a series of advisory groups with leading sector stakeholders

Ministry of Finance – The Cabinet Committee will be performing consultations with big and small businesses across the province

Office of the Premier – New legislation to come on job protections for workers who take leave from work

Office of the Premier  – An overview of the Employment Standards Amendment Act which provides job-protected leave to employees in isolation or quarantine due to COVID-19, or those who need to be away from work to care for children because of school or day care closures or to care for other relatives

Federal

Department of Finance – An overview of the Canada Emergency Response Benefit which can support individuals who have lost their job, are taking care of a family member, or are still employed, but are not receiving income as a result of COVID-19.

Office of the Prime Minister – Details on the Prime Minister’s plan to Mobilize Industry to fight COVID-19.

Business Credit Availability Program – A $10 billion fund administered by Business Development Canada  and Export Development Canada

Resources for Businesses – A list of resources on topics such as supporting employees, financial implications and business preparedness, business travel and events, and exporting and international business

Employment and Social Development Canada – A list of resources of Benefits and Services on topics including employment insurance, work-sharing program, the labour program and federally regulated workplaces, and the repayment of student loans

Canada’s COVID-19 Economic Response Plan provides an overview of the Federal Government’s announced support for Canadians and Businesses

Support for Businesses topics include:

  • Supporting Canadian Businesses Through the Canada Account
  • Helping Businesses Keep Their Workers
  • Flexibility for Businesses Filing Taxes
  • Ensuring Businesses have Access to Credit
  • Supporting Financial Market Liquidity
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