COVID-19 - March 17 Update

Even though the situation with respect to the COVID-19 public health emergency is evolving very quickly each day, I would like to keep you updated on developments.

My office remains in frequent communication with Toronto Public Health throughout each day in order to provide you with the best support possible, using the most up-to-date information.

Should you require support from our office, please do not hesitate to contact us by emailing councillor_bailao@toronto.ca or calling (416) 392-7012. In an attempt to provide information as quickly as possible, I am regularly posting updates on my social media platforms, but will continue providing updates through these emails.

During this time, it is important that we all use trusted sources for our information. All three levels of government have created websites that are regularly updated and can be relied upon for accurate information:

Local Updates

  1. Supporting Local Organizations
  2. Regal Heights Residents Association COVID-19 Help Group

City Updates

  1. Toronto Community Housing Update

Recent Announcements

  1. Ontario Enacts Declaration of Emergency to Protect the Public
  2. City of Toronto prioritizing critical services while safeguarding employee health

Local Updates

Support Local Organizations
The challenges associated with the current COVID-19 public health emergency is difficult for all of us and our families. It is particularly challenging for those in our City and beyond who are vulnerable or have financial challenges. This includes of course the many local community organizations and charities that work so diligently to support those most in need. I am very grateful to the many residents of our community who have reached out to see how they might be of assistance, particularly as it relates to financial support for those most in need and the organizations that serve them. In this regard, I am pleased to provide this information on organizations and community groups who would very much welcome any support that you are able to provide to them. On behalf of our community I would like to thank you for your concern and your generosity.

Sistering (Donate)
A multi-service agency for at-risk, socially isolated women and trans people in Toronto who are homeless or precariously housed.
Location: 962 Bloor Street West
Accepting: Financial donations (preferred), new underwear, new socks, new bras, incontinence pads & $5/$10 gift cards. Please provide in a clear plastic bag.

Davenport-Perth Neighbourhood and Community Health Centre (Donate)
A respected multi-service agency located in Toronto’s West End.

 The Stop (Donate)
Helps people meet their immediate needs with dignified and respectful community programs and services—all centered around fresh, nutritious, and nourishing food. The Stop has shifted their resources away from community programming and towards emergency food access services.

West Neighbourhood House (Donate)
A multi-service non-profit neighbourhood agency serving communities in the west end of Toronto. Have cancelled group activities, and have moved to online/phone supports. Continue to deliver essential in-person services.

Aangen Community Centre (Donate)
A self-sustained, supportive community centre located in Toronto. Will continue cleaning and catering services to support our most marginalized populations. Have provided cleaning and catering for multiple shelters and housing agencies. Willing to extend services to seniors and other vulnerable populations.
Location: 868 Dovercourt Road
Accepting: Financial donations, food and gift cards

Davenport Helps (Offer support) (Request Support)
A community led neighbourhood support group, focused on supporting people who are immunocompromised or have mobility issues with acquiring groceries and prescriptions.


Regal Heights Residents Association COVID-19 Help Group
The Regal Heights Residents Association has created a Facebook Page to share information and keep residents up to speed on the most recent COVID-19 news.

City Updates

Toronto Community Housing Update
As a board member of Toronto Community Housing (TCHC), I have contacted the management team to ensure there is proper supports in place to assist the many seniors with daily living needs. The team at TCHC has been actively taking steps to create processes to support these seniors. In TCHC buildings, posters have been placed sharing information on the resident Client Care Centre, which will dispatch front line workers to provide support to those in isolation or with support needs. In addition, TCHC staff will be reaching out to vulnerable tenants (including those who are self-isolated) for wellness checks to identify if additional resources or support is required. The Seniors Housing Unit has also mobilized to conduct wellness check-in calls to provide additional checks and support.

In order to maintain regular service for tenants, TCHC is in contact with their agency partners to identify any potential service reduction issues that may be supplemented through agencies such as the Salvation Army and Red Cross, or volunteer networks, such as Open Lab.

Recent Announcements

Ontario Enacts Declaration of Emergency to Protect the Public
Full Release

Today, the Government of Ontario announced that it is taking decisive action by making an order declaring an emergency under s 7.0.1 (1) the Emergency Management and Civil Protection Act. In doing so, Ontario is using every power possible to continue to protect the health and safety of all individuals and families.

As a result of this declaration and its associated orders, the following establishments are legally required to close immediately:

  • All facilities providing indoor recreational programs;
  • All public libraries;
  • All private schools as defined in the Education Act;
  • All licensed child care centres;
  • All bars and restaurants, except to the extent that such facilities provide takeout food and delivery;
  • All theatres including those offering live performances of music, dance, and other art forms, as well as cinemas that show movies; and
  • Concert venues.

Further, all organized public events of over fifty people are also prohibited, including parades and events and communal services within places of worship. These orders were approved by the Lieutenant Governor in Council and will remain in place until March 31, 2020, at which point they will be reassessed and considered for extension, unless this order is terminated earlier.


City of Toronto prioritizing critical services while safeguarding employee health
Full Release

This afternoon, Mayor John Tory announced that on the advice of the Chief Medical Officer of Health the City would be discontinuing all non-essential services in view of the Covid-19 Public Health Emergency. 

The advice is based on the need to increase social distancing.  These services will be scaled back or modified until April 5, 2020.

Essential and/or critical services that will remain operational are those that:

  • are required to meet legislative requirements
  • support employee and public health, safety and security
  • enable critical community services and supports, including COVID-19 mitigation and recovery
  • support services necessary to keep essential services operating
  • protect & operate vital infrastructure
  • fulfill contractual, legal & financial obligations.

It is important to note that City Hall, Metro Hall and all civic centres will be closed to public access effective tomorrow (March 18th, 2020).

We recognize that this will create inconvenience and apologize for this however these are all steps being taken on the advice of the Chief Medical Officer of Health to meet this significant public health challenge.

As noted above, please feel free to contact my office should you need to do so and thank you to all our community as we meet this major challenge together.

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